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          FAQS


          How many workers do you have?

          We have 180 staff members, the majority of staff are based in Heyuan city, while R&D and sales center are based in Shenzhen.

          How large is SOXI manufacturing base?

          SOXI manufacturing base is located in Heyuan, Guangdong province. it covers 12 acres of land area. the combined area of office and workshop is 22,000 square meters. 

          How many years has the company been established?

          The company was established in 2004 in Shenzhen, and in 2017, the company invested RMB128million in Heyuan to build modernized workshop. and changed company name from Shenzhen SOXI to Guangdong SOXI.

          Who are some of your reference customers?

           FAW, BYD....etc in automotive. Hisense, Gree, Midea, TCL, Panasonic, etc in household electric. Bull, Whirlpool, in electric supply. Camel, Minth,Tianneng in new energy.

          What is your standard delivery time?

          For standard units with 230V/50Hz/1Phase or 400V/50Hz/3Phase, it's about 15~30 working days. Other voltages may take up to30~45 working days. For customize unit may take up to 40~50 working days.

          What is the standard port of loading?

          Standard sea freight delivery is Shenzhen China.

          What is the standard warranty period?

          One year on all the mechanical parts and three months of all consumable parts from the date of B/L.

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